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Frequently Asked Questions General FAQ: When do I book? General FAQ: When do I book?General FAQ: Multiple Performer Discounts General FAQ: How do I calculate my travel fee? General FAQ: Should I tip my entertainer? And if so, what is customary? General FAQ: Outdoor Events & Weather Character Visits: When should my character arrive? Character Visits: I would like a different character than what is listed...can you do that? Character Visits: Multiple Character Discounts Character Visits: Number of Kids vs. Time Character Visits: Performer Requests Discounts & Donations: School Discounts Discounts & Donations: Donations for Services Face Painting: What do you use for face painting? Face Painting: What do you need for face painting? Face Painting: How many faces can you paint in a hour? You should try to book as soon as possible. Some of the entertainers get booked sometimes 4 months out!!! When booking, you will pick your event day, time of event, character, activities, and anything else you would like us to know. And if you want a certain entertainer that you loved from another event, let us know! Your party is not booked until you pay the $50 nonrefundable deposit. back to top General FAQ: Multiple Performer Discounts Each performer that we provide is a high end professional in his/her talent. We cannot offer multiple performer discounts at this time. This includes magicians, stilt walkers, snake charmers, etc. Multiple Characters can be discounted. See details below. back to top General FAQ: How do I calculate my travel fee? We use MapQuest to determine your travel fee with a starting Destination of 4355 Laurian Dr. Kennesaw GA 30144. Based on the mileage from our office to your location use the following chart: 0-25 Miles: $0, 26-35 Miles: $15, 36-45 Miles: $25, 46-55 Miles: $45, 56-65 Miles: $60, 66-75 Miles: $75, 76-85 Miles: $90, 86-100 Miles: $112, 101-125 Miles: $150, 126-150 Miles: $187 back to top General FAQ: Should I tip my entertainer? And if so, what is customary? Gratuity is NOT automatically included. If your expectations are exceeded, your Party Team would sincerely appreciate a service gratuity after the party. A customary gratuity ranges between 10-20 percent of the package price. back to top General FAQ: Outdoor Events & Weather If you are hosting your party outdoors, be sure to have an alternate location in case weather conditions turn bad. Please make sure the outdoor area is clean and shaded. The location must be free of dirt, mud, rain and wind. Our Characters are wearing high-end costumes and wigs that cannot risk being stained, or wind-blown. The performer reserves the right to leave the location if she is being subjected to rain or wind that is damaging to her costume or wig. On sunny days, please provide a shaded/covered area for the performer. back to top Character Visits: When should my character arrive? We recommend that your character arrive 15 minutes after your guests arrive. Our entertainers arrive in costume and begin the minute they walk into the door. There is no setup required. Our performers allow an extra 15mins to get to your event, to allow for unforseen circumstances. Please let us know if there are any known delays getting to your location- high-traffic area, etc. If you are hosting your party at a public venue or park, please provide a meeting place for the performer and be available by phone the day of the party, to avoid tardiness. back to top Character Visits: I would like a different character than what is listed...can you do that? Pictures of our current characters are available on the website. If you have a specific character that you would like custom made for your event we can help....just ask. Additional fees apply. Note: we cannot provide custom mascots. back to top Character Visits: Multiple Character Discounts For character visits only, we offer a multiple character discount. Visit the Pricing and Activities page for full details. back to top Character Visits: Number of Kids vs. Time Our parties are based on a specific time period not the specific number of kids. The number of kids are recommendations based on the party type. If you have more than the recommended number we may have to leave off one of the services listed such as balloon animals, storytime, etc. This is on a party by party basis. back to top Character Visits: Performer Requests We reserve the right to change performers/cast members due to emergency circumstances or illness. We will happily replace your performer with another trained professional. Each of our performers are trained models and actors and will provide you with the same show outlined in the character description. Please note that not all of our performers sing, so if a singing performer becomes ill, there is no guarantee she will be replaced with another singing performer. In this case, the song will be replaced with a princess dance. back to top Discounts & Donations: School Discounts We offer a 10% discount to local schools that are holding weekday/week night events only. Weekend events are at the full rate. back to top Discounts & Donations: Donations for Services As we are a small business, we have a limited number of service hours that we can donate to non-profit organizations. If your non-profit organization would like to be considered for service donations, please send an email by January 30th of each fiscal year. back to top Face Painting: What do you use for face painting? Our face painters use superior quality theatrical face paint which is non-toxic, FDA compliant and can be removed easily with soap and water. back to top Face Painting: What do you need for face painting? Generally we need a table and 2 chairs for face painting for kids birthday parties. For large outdoor events, we can supply our own table and chairs and a 10 x 10 tent if necessary. Contact us directly for more details. back to top Face Painting: How many faces can you paint in a hour? Each professional face painter can paint 12-15 cheek art designs and 10 full face paint designs. back to top |
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We are located in Woodstock, GA. Serving the following areas and beyond: Bartow County, Carroll County, Cherokee County, Clayton County, Cobb County, Coweta County, Dawson County, DeKalb County, Douglas County, Fayette County, Forsyth County, Fulton County, Gwinnett County, Henry County, Paulding County, Rockdale County
Acworth, Alpharetta, Atlanta, Big Creek, Cartersville, Canton, Cumming, Dallas, Decatur, Douglasville, Duluth, Dunwoody, Johns Creek, Jonesboro, Kennesaw, Lawrenceville, Marietta, Mableton, McDonough, Milton, Norcross, Peachtree City, Powder Springs, Rockmart, Rome, Roswell, Sandy Springs, Suwanee, Smyrna, Stone Mountain, Woodstock. Travel Fee may apply for some areas.
We wish to express it is not our intention to violate any copyright laws. All characters are generic costumes and are not affilated, licensed or associated with any corporation or trademark. Should you have the need for a licensed, copyrighted character for your event, we encourage you to contact the company/copyright holders for your specific targeted character. In addition, we only accept bookings from individuals that are aware that we do not represent any licensed characters.
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